Terms of service

Terms of Service

Welcome to Treenvo ("we," "our," or "us"). These Terms of Service ("Terms") constitute a legally binding agreement between you and Treenvo regarding your access to and use of our website, products, and services. Please read these Terms carefully before using our website.

By accessing or using treenvo.shop, you agree to be bound by these Terms. If you do not agree to all of these Terms, you must not use our website or services.

1. Eligibility & Account Registration

By using our website, you represent and warrant that:

  • You are at least 18 years of age or the age of majority in your jurisdiction, or you are using the site under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding contract.

  • All information you provide is accurate, complete, and current.

  • You will maintain the accuracy of your account information and promptly update it as needed.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

2. General Conditions

  • We reserve the right to refuse service to anyone, for any reason, at any time.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Treenvo.

  • We may suspend or terminate your access to the website if you violate these Terms or engage in fraudulent, abusive, or unlawful activity.

  • Headings used in these Terms are for convenience only and do not affect interpretation.

3. Products, Pricing & Availability

  • All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product offerings at any time without notice.

  • All prices are listed in U.S. Dollars (USD) unless otherwise stated. Prices do not include applicable taxes or shipping fees, which will be calculated at checkout.

  • We make every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product color.

  • We reserve the right to correct pricing errors at any time. If a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel any orders placed for that product.

4. Orders & Payment

  • By placing an order, you authorize Treenvo to charge the total order amount (including product price, shipping, and applicable taxes) to your selected payment method.

  • Orders are only processed after successful payment authorization.

  • We reserve the right to cancel orders that appear fraudulent, unauthorized, or violate these Terms.

  • We reserve the right to refuse or cancel any order due to product availability issues, pricing errors, or suspicion of fraud.

  • If we cancel an order after payment has been processed, we will issue a full refund to the original payment method.

5. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy, which is incorporated by reference into these Terms. Delivery estimates are provided for reference only and are not guaranteed. Treenvo is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or circumstances beyond our control.

6. Returns & Refunds

Returns, refunds, and exchanges are governed by our Return & Refund Policy, which is incorporated by reference into these Terms. By placing an order, you acknowledge that you have read, understood, and agreed to our Return & Refund Policy.

7. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, photographs, product descriptions, software, design elements, and website layout ("Content"), is the exclusive property of Treenvo or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the website for personal, non-commercial purposes only.

You may not:

  • Copy, modify, distribute, transmit, display, reproduce, or create derivative works from any Content without prior written consent.

  • Use any meta tags or hidden text utilizing our name or trademarks without written permission.

  • Use our Content for commercial purposes without obtaining a license from us.

8. Prohibited Conduct

You agree not to use our website for any unlawful purpose or in any manner that could damage, disable, overburden, or impair our services.

You agree not to:

  • Violate any applicable laws or regulations.

  • Impersonate any person or entity.

  • Submit false payment information.

  • Engage in fraudulent activities.

  • Introduce viruses, malware, or harmful code.

  • Attempt unauthorized access to systems or user accounts.

  • Harvest customer information.

  • Interfere with website security features.

9. Third-Party Services

Our store is hosted on Shopify and may integrate with third-party providers including payment processors, shipping carriers, analytics providers, and marketing platforms. Treenvo is not responsible for the availability, content, privacy practices, or actions of third-party services. Your use of such services is governed by their respective terms and policies.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR WEBSITE, PRODUCTS, SERVICES, CONTENT, AND MATERIALS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not guarantee that:

  • The website will be uninterrupted or error-free.

  • Results obtained from using the website will be accurate or reliable.

  • Any defects or errors will be corrected.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TREENVO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION.

Our total liability for any claim shall not exceed the amount paid by you for the specific product that gave rise to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless Treenvo and its officers, directors, employees, affiliates, agents, and licensors from and against any claims, damages, liabilities, costs, and expenses arising from:

  • Your violation of these Terms.

  • Your use of the website.

  • Your violation of third-party rights.

  • Your conduct related to the website.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida and the United States of America.

Any dispute arising from these Terms shall first be resolved through good-faith negotiations. If a resolution cannot be reached, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).

The arbitration venue shall be located in Florida, United States.

Class Action Waiver

You agree that any dispute resolution proceeding will be conducted only on an individual basis and not as part of any class action, consolidated action, or representative proceeding.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on this page. Continued use of the website after changes become effective constitutes acceptance of the revised Terms.

15. Termination

We may suspend or terminate your access to the website immediately, without prior notice, if you violate these Terms or engage in prohibited conduct.

16. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any additional policies published on our website, constitute the entire agreement between you and Treenvo regarding use of the website.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Contact Information

Legal Entity: Treenvo

Website: treenvo.shop

Email: support@treenvo.shop

Phone: +1 448-203-1442

Address: 2185 Rock Dr, Kissimmee, FL 34759, United States